Redesigning the information architecture of an intranet homepage.
2017. US Dept. of HUD.Augmenting staff ability with AI
Prototyping a chatbot to improve customer service delivery.
2017. US Dept. of HUD.Improving customer service with a CRM
Researching current customer service process to improve future state.
2017. US Dept. of HUD.AwareMe
A wearable that helps people with fear of public speaking to overcome their anxiety.
2015–2016. University College London.Brook.org.uk
Redesign of a sexual health website.
2015. University College London.EchoEyes
A wearable device that helps the blind and low vision users see with sound.
2016. University College London.
Copyright © 2017 Mark Bubel