Redesigning the information architecture of an intranet homepage.
2017. US Dept. of HUD.
Augmenting staff ability with AIPrototyping a chatbot to improve customer service delivery.
2017. US Dept. of HUD.
Improving customer service with a CRMResearching current customer service process to improve future state.
2017. US Dept. of HUD.
AwareMeA wearable that helps people with fear of public speaking to overcome their anxiety.
2015–2016. University College London.
Brook.org.ukRedesign of a sexual health website.
2015. University College London.
EchoEyesA wearable device that helps the blind and low vision users see with sound.
2016. University College London.
Copyright © 2017 Mark Bubel